May 2, 2017
When it comes to an apology, it is as much an art form as it is a professional tactic.
I shared some thoughts in COMMPRO.biz about how to apologize properly.
Ask SMPR about apology training--there IS a right and wrong way.
NON-PROFITS RESPONDING BEFORE AND AFTER A CRISIS...
August 28, 2018
Battle of the Networked Management Consultants (fo...
June 30, 2017
Kathy Griffin--A Lifetime D-Lister?